Highlights
- Successful integration of systems thinking across the organization
- Enabled leadership to adopt a more visionary role
- Achieved significant documentation of processes in a short timeframe
Valmond & Gibson’s Story
Valmond & Gibson emerged during a challenging period, the midst of COVID-19. As suppliers of building facades, they carved a niche without engaging in installation or fabrication. Kieran, head of people, systems, and innovation, joined the company to help drive its systems and processes. As a startup that’s been operational for about three and a half years, they had to quickly establish efficient systems to manage their expanding company needs.
The Challenges
Starting in a period as tumultuous as the COVID-19 pandemic, Valmond & Gibson needed to ensure their operational systems were robust enough to support their unique business structure. Despite an understanding of the importance of systems, Kieran and Michael, the business owner, found themselves lacking the practical tools to systemize effectively. They aimed to transcend theoretical knowledge to establish a concrete framework for business process optimization.
The Solution
Upon discovering SYSTEMology, the team realized it was the missing link between the what and the how. By engaging with the Catalyst program, they didn’t just absorb information but applied it through practical, guided steps. Kieran and Michael were both active participants in the program, which was critical as the sessions provided the roadmap and community support necessary for successful implementation.
The decision to employ an external SYSTEMologist proved pivotal. It enabled the documentation and extraction processes to not only begin but also to be executed with increasing efficiency. This strategic move allowed Valmond & Gibson to document and optimize a full Critical Client Flow (CCF) quickly and work towards scaling their systematic efforts across the company.
What’s Next?
Valmond & Gibson have made impressive strides in their systems thinking and business process optimization endeavors. They have laid a solid foundation to support future growth and are now focusing on the optimization phase, which promises to further enhance their operational efficiency.
Are you a business owner or manager seeking to establish critical business systems and enhance your company’s operational effectiveness? SYSTEMology might hold the key to your business’s next level of growth. Click here to learn more about how SYSTEMology can revolutionize your business.
