2022-11-10T19:43:15+11:00 David Jenyns

In this session, David Jenyns (founder of systemHUB & SYSTEMology) shows us why systemHUB is the simplest solution for your systems, policies, and training.

Gain clarity, improve performance and get your whole team on board with simple, easy-to-use software.

You will discover:
– Why you should never use Google Drive or Office 365 to store your systems
– Simple workflows and techniques to make documentation easier
– How to quickly and easily get started with systemHUB
– How to access our best practice systems and policy templates
– Why most small businesses fail with systems and what to do about it

And much more.

Watch this session to learn how to create more time, reduce errors and scale your profits with systemHUB.

🕘 Timestamps:

03:45 – The inspiration behind systemHUB
05:30 – Doggy Day Care success story
09:00 – Who systemHUB is made for
12:00 – What to expect in this session – The Plan
13:40 – Why & what of systemHUB
17:05 – 3 Central Tenets of systems
25:26 – Simple is best because simple scales
26:40 – Simple systems workflow
32:20 – Record, Save, Improve, Share
24:24 – How PorterVac uses systemHUB
36:15 – The Den Lennie Story
41:15 – Using QR code for easy access to systems
43:40 – Integrating PM software with systemHUB
45:14 – Using systemHUB to store policies
46:50 – Using the agreement register to get staff sign off
47:30 – Using the training dashboard
52:45 – The compounding effect of systems creation
55:10 – Start your trial now

Transcription:

Who really cares about what software you’re using? It’s all about “does it solve my problems?” My belief is that all business problems are systems problems. I want to introduce systemHUB and show you how it can solve your business problems.

SystemHUB was designed to scratch our own itch. We needed a central location to store all of our knowledge—to package it up, make it useful, easy to use, remove key person dependency, and make a business more valuable.

I knew it worked for us since I started, systemised, scaled, and sold 3 companies. I’ve written about it in my bestselling book, SYSTEMology. My mission is to free all business owners. Through my book, I’ve worked with thousands of businesses—helping them to systemise.

It wasn’t until I saw one of our best clients unsubscribe that I realised we had nailed it.
It was this lady, Jeanette Farren. She owns a company called DiggiddydoggyDarecare, and she’d stepped back after working for 10 years. I knew she and her staff were using SystemHUB, and she said she’d be slowly working herself out of using it, and that she was approached by PetStock to purchase the company.

They had their own internal system, and they downloaded our systems off SystemHUB and moved it into their own platform. That’s when The lightbulb went on. We’d cracked it. We had been able to teach it. So that’s what we’ve been perfecting.

We realised we serve a specific person—
This is Bob. He has a small team of 7, the business owner is still involved, and stretched pretty thin, key person dependant, often at capacity. They may have got some systems, but they’re all over the place. They’ve outgrown Google Drive and Sharepoint.

Bob is looking to make their business more repeatable. He’s looking to scale and maybe even sell. He knows his systems aren’t really working, they know systems hold the key, they just need a plan.

I want to show you the why and what of SystemHUB. To understand the why—I want to show you how we used to do it.

We used folders which were untidy, inconsistent, difficult to access and sort through, and updating them was an issue, we tried WordPress and Google sites, but not everyone could update the systems. These platforms are not purpose-built, so they never really nailed it.

  • I realised there were a few core tenets for the right software that we need—
    Simple for the team. You actually want the minimum option to deliver the result. You want the team to learn with no onboarding. Complexity is friction.
  • Systems should be separate. You don’t want to have someone trying to be a CRM or PM and then adding systems management. They’re trying to do everything so they don’t do anything well. It keeps knowledge packaged up. As your software stack changes, your systems don’t have to move, and when it comes to selling, it’s super clear where the value is. This is one of the key assets they’re buying.
  • The biggest wins often come from making what you already do repeatable. Don’t throw out what you’re doing and start again. Find the essential, repeatable, delegatable tasks and pass them down to less-skilled team members to free up your higher-skilled team members.

Do this system by system—drip by drip, brick by brick—just keep building.

6 years ago, I started looking for solutions and couldn’t find any. Most were complicated, missed the point, and didn’t know what they were there to do. So they tried to be everything.

That’s why we built systemHUB. Built by systems thinking for small businesses. This is not an enterprise solution if you have hundreds of staff. It’s for small teams of between 3-40.

  • SystemHUB is—
    Cloud-based home to store your systems/processes—it’s a place to store your how-tos, policies, handbook, and build staff training.
  • It fixes all the issues we had with Google Drive—all formatting is consistent, you can control permissions, you can add tags for search, and it’s purpose-built.
  • There’s no onboarding, it’s so simple, everyone can use it.
    It gives you everything you need and nothing you don’t.

What I’m most proud of is that I have seen other colleagues change platforms 3-4 times—every few months they’re trying something new, there’s the latest whiz-bang new feature, and it’s going to fix all of their troubles—while they’re chasing shiny objectives, we’ve stayed focused.

I was chatting with one of our SYSTEMologists the other day, Simon Kelly—he’s a tech guy, so he always coming across new tech. The other day he said: “I finally get it”—simple is best, simple scales. There’s no need to overcomplicate it. Take what works, make it repeatable stick with it.—“I get it now. That’s why systemHUB works.”

Here’s how SystemHUB works—you record yourself doing a task, it gets saved, passed onto a team member who is going to improve it, and then we share it. The secret to systemising is being consistent and persistent.

The question is not “if” you will need to do this, but rather “when”. All great businesses have great systems—for you to remove key person dependency, you need systems.
Systems are your most important asset. You’ll need somewhere to store them, and it needs to be central, easy and stand-alone. Having documents scattered everywhere is not the way to do it—you will need to decide.

So do you do it now? or keep working the way you are?
The longer you leave it, the harder it gets. You don’t realise how much it’s costing you to not systemise. Errors, waste, lost efficiencies, lost time and opportunities. Don’t let another year go by.

Each system saves you a little bit of time and makes you a little more repeatable.
Systems compound—5 minutes each day adds up to a day a year, 10 systems all saving you 5 minutes each, giving you 10 days a year. That only assumes a system can save you 5 minutes a day—I assure you they’ll save you a heck of a lot more.

And the best news? there has never been a better time to systemise.

COVID brings with it change, use this opportunity to change your work culture. Create a systems-driven culture.

SystemHUB works—simple, cost-effective, scalable, and proven. Stop coming up with excuses why you can’t build a systems-driven business. This is what we do and we can show you how.
Join the thousands of business owners past and present who use systemHUB.
Sign up for a trial, chat with one of the team and transform your business.

We’d all agree that a systemised business functions differently—if you’ve seen it, you cannot unsee it.

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