Key Takeaways You can document business processes fast by recording the task, transcribing it, and letting AI (like systemHUB) turn it into a structured SOP in minutes. There are three methods: draft from scratch with AI prompts, tidy an existing process, or use the...
Every product, service, or transaction-based business runs two operations simultaneously. There’s the Main Factory, where you deliver products and services to customers. Then there’s the Fix-it Factory, where you handle everything that goes wrong. Rework....
Key Takeaways AI turns hours of documentation into a 5-minute task. Raw AI outputs are too generic to be useful. A structured prompt makes all the difference. The method is simple: record the task, grab the transcript, feed it into AI, review, and link it where work...
Key Takeaways The Critical Client Flow maps your entire client journey on one page and reveals where your business is breaking down. You don’t need a hundred systems. You need about ten of the right ones. The CCF shows you which ones matter most. Only capture...
Most companies believe that building a culture of continuous improvement is about better processes. They’re not wrong, but they’re missing the bigger piece: it’s about identity. That’s why 70% of continuous improvement initiatives fail within the...
Customer service systems are documented processes that ensure every team member delivers consistent, high-quality customer experiences. They convert prospects into loyal advocates by removing dependence on individual “hero” employees and making exceptional...