How do you identify client journeys for different industries? The beauty of the Critical Client Flow (CCF) is that it works for all businesses in various industries. It’s a universal tool that helps you identify the top 10 – 15 systems you should document first....
There’s nothing more frustrating than constantly repeating yourself. A mistake gets made. You identify the worker at fault and coach them only to find they make the same mistake the next day, and the next, and the next… Yet many business owners do exactly that....
Many business owners believe that for something to be done ‘right’ they must do it themselves. The truth is, if you’re the only person who can do a task, there’s something wrong with the way your business is built, and you have fallen into a trap. You must keep...
How much detail should you be putting into your business systems? There are times when you’ll need more detailed systems and other times when you won’t need much detail at all. And there are a lot of things to consider when you think about how detailed...
Have you tried systemising your business in the past and failed? You’re not alone. When it comes to systemising, many businesses have tried and failed. Why? Because trying to systemise without the right tools is like trying to put together a puzzle without all...
System Architect |Tim Reid: smallbusinessbigmarketing.com Have you got this brilliant idea for a great podcast but don’t have any clue how to start one? Podcasting is increasingly growing in popularity and has become one of the most powerful platforms for content...
