David’s book is perfect for any sized business and skill level. We can all use SYSTEMology to unpack our minds so we don’t become our own bottleneck.
Recent posts
Critical Client Flow: Find the Bottleneck Holding Your Business Back
Key Takeaways The Critical Client Flow maps your entire client journey on one page and reveals...
Culture of Continuous Improvement: The Identity Shift That Makes It Stick
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Customer Service Systems That Convert Prospects Into Loyal Advocates
Customer service systems are documented processes that ensure every team member delivers...




