David has done to the systems of business what Michael Gerber has done to the psychology of business.
Simon Bowen
Recent posts
Critical Client Flow: Find the Bottleneck Holding Your Business Back
Key Takeaways The Critical Client Flow maps your entire client journey on one page and reveals...
Culture of Continuous Improvement: The Identity Shift That Makes It Stick
Most companies believe that building a culture of continuous improvement is about better...
Customer Service Systems That Convert Prospects Into Loyal Advocates
Customer service systems are documented processes that ensure every team member delivers...
